E Nolan FAQ
Made to Measure
What to wear to your first fitting?
Whatever you feel most comfortable in. You are very welcome to bring along shoes you might find yourself frequently wearing at work or out dancing in to ensure your desired trouser length is correct.
How long will my order take?
From the first fitting, your suit will be ready for a second fitting 4 weeks later. From your second fitting to third fitting is roughly a week depending on appointment time slots available.
Wear and tear repairs?
Should you require any garment repairs and / or alterations in the future, E Nolan can complete for a small fee and quick turnaround time. With garments made to last, we strongly encourage mending and repairs where applicable.
Can you alter non E Nolan garments?
If you have any non E Nolan items you would like to have assessed to mend. You are very welcome to bring them in for a quote. We can complete them in house for you in a timely manner.
What is your Made to Measure Returns Policy?
As garments are to fit you specifically, E Nolan cannot accept returns based on change of mind. Australian Consumer Law is applicable in relation to returns outside the change of mind policy.
E Nolan Ready To Wear orders
How much is shipping? Standard delivery service (2 - 4 days) $12 Australia wide.
How long will my order take? 2-4 days delivery to all major cities in Australia. If your order is placed over the weekend, it will be dispatched on the Monday. Please allow an extra 24 hours processing time on public holidays.
How do I track my order? Once your order is dispatched, you will receive an email containing your tracking number which will allow you to see how close you are to receiving your package.
What is your Returns Policy? You can request a return for any item purchased on enolan.com.au within 5 days of the delivery date. Sale items are not eligible for a refund.