FAQ

WHAT TO WEAR TO THE APPOINTMENT

Wear comfortable undergarments. If you have any items at home you would like to try on with your suit, feel free to bring along, such as a shirt or a top. If you would like your trouser length to be the exact length suitable to your favourite pair of shoes or heels, bring these along, so you can have trouser length exact.

ALTERATIONS / MENDING

Should you require any garment repairs and / or alterations in the future, E Nolan can complete for a small fee and quick turnaround time. With garments made to last, we strongly encourage mending and repairs where applicable. if you have any non E Nolan items you would like to have assessed to mend. You are very welcome to bring them in for a quote.

RETURNS POLICY

As garments are to fit you specifically, E Nolan cannot accept returns based on change of mind. Australian Consumer Law is applicable in relation to returns outside the change of mind policy.

THE PROCESS

1. APPOINTMENT

We operate by appointment (or chance…). So please make contact through enquiries and we can organise a consultation or fitting with one of our team.

2. FIRST FITTING

Fittings take about an hour. We guide you through all the decisions that go into making your suit and then we conduct the initial fitting.

3. SECOND FITTING

In about 5-8 weeks time* your suit is delivered and we contact you for a second fitting. If there are any alterations we have these done within a week.

4. FROM THERE

We then have your pattern and re-ordering is straightforward. Making changes to your pattern is simple. We can keep as many ‘cuts’ as you wish. The system works in the same way for shirts. 

 

* Delivery times vary with construction, cloth choice and availability. Occasional delays due to cloth availability happen from time to time.

 

Read more about our process here