E Nolan FAQ
What to wear to your first fitting?
Whatever you feel most comfortable in. You are very welcome to bring along shoes you might find yourself frequently wearing at work or out dancing in to ensure your desired trouser length is correct. Bring along a t-shirt or a top to try on with the jacket and trousers options if you are to arrive to the fitting in a dress.
How long will my order take?
From the first fitting, your suit will be ready for a second fitting 4 weeks later. From your second fitting to third fitting is roughly a week depending on appointment time slots available.
Can you fit my size?
Our in house patterns currently caters to builds similar to an AU size 4 – 22. In saying this, we have been busily working away at catering to size 24+ and always improving our blocks. Please don't hesitate to get in touch and enquire about size 24+.
Wear and tear repairs?
Should you require any garment repairs and / or alterations in the future, E Nolan can complete for a small fee and quick turnaround time. With garments made to last, we strongly encourage mending and repairs where applicable.
Can non E Nolan garments be altered?
If you have any non E Nolan items you would like to have assessed to mend. You are very welcome to bring them in for a quote. We can complete them in house for you in a timely manner.
What is your made-to-measure Returns Policy?
As garments are to fit you specifically, E Nolan cannot accept returns based on change of mind. Australian Consumer Law is applicable in relation to returns outside the change of mind policy.
Where are E Nolan made-to-measure garments made?
All pattern making is completed in-house by the E Nolan team. Our individual patterns are digitised and sent to our 40 person workshop in Suzhou China. Suzhou is about 20 mins on train from Shanghai. Our garments are laser cut, shell sewn and canvas laid for both jacket chest and trouser waistband. The garments then arrive and E Nolan complete the hand work for the clients second fitting. Alterations between second and third fitting are completed in house.
I am unable to arrange an appointment in person. Would it be possible to send my measurements and have a garment made?
We understand that the by-appointment process and selected cities makes meeting in person difficult for some. We can accommodate for clients who are unable to meet in person. Please get in touch with us at email@example.com to discuss.
Do you make for special occasions / weddings?
E Nolan celebrates in all forms. E Nolan welcomes all brides, bridesmaids, mothers of the bride to the Dressing Room for non-obligatory consultation. From your initial consultation to the final fitting, E Nolan will guide you to help select your individual and achieve the fit you desire.
Where are E Nolan ready-to-wear garments made?
Embroidery T shirts are made in Melbourne, Australia.
Sleeping Suits, Skirts, Coats and any bespoke pieces including bridal are all made in house in Melbourne, Australia.
Shirting, we partner with a local manufacturer. All made in Melbourne.
Our knitwear is made in Hong Kong, China
The item I want is currently not available, are you able to make-to-order?
Yes, dependant on whether cloth and/or fabric is still available. Please email firstname.lastname@example.org and specify the exact garment and size you are interested in.