TERMS 2023

Terms

This website is owned and operated by E Nolan Pty Ltd (ABN: 54 634 366 920). The following terms of use apply to all visitors to, or users of this website.

By accessing and using this website, you agree to be bound by these terms and conditions. E Nolan reserves the right to amend the terms and conditions at any time and post on this website. Access to this website is on a temporary basis. We will not be liable, should for any reason, this website becomes unavailable at any time for any period, or access becomes restricted to some or all parts of the website.

PROHIBITIONS

This website must not be misused. You must not transmit or distribute a virus, Trojan, worm or any other malicious or technologically harmful material. We will not be liable to you or anyone else for any loss or damaged caused by this website. We will not be liable for any viruses, technological damage or harmful material that may infect your computer, equipment, computer programs, data as a result of connection with use of this website or a linked website, or downloading of any material posted on it.

The E Nolan website, software and all contents including, but not limited to texts, artwork, photographs, images, video, HTML code, scripts, and audio (collectively, “Materials”) made available to you on or through this website are protected under intellectual property rights and remains the property of E Nolan. This website and Materials are protected by copyright laws and other international laws and treaties.

You may not copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, licence or otherwise exploit this website or any of its materials without prior written permission. You must not access or use the E Nolan website for any competitive, business or commercial purpose.

 YOUR PRIVACY

At E Nolan Pty Ltd (“E Nolan”), keeping your personal information private is important to us and we do this in accordance with both Australian Law. We are committed to protecting the privacy of any information provided by our customers.

We recommend you read through this document carefully. If you have any queries, please contact us at bookings@enolan.com.au

COLLECTION OF DATA

Collecting client information such as your name, address, phone number, email address and credit card details is an integral part of providing many of the services we do at E Nolan. Circumstances where we may be required to collect personal details from you include:

Purchasing items online

Request to join our mailing list

Repairs and replacements

General Enquiries

Appointment Requests

This data is used to manage and complete your orders, keep you up to date with promotional events, inform you of any changes to our website and/or stores and for re-targeting purposes. E Nolan does not sell, rent or disclose your personal details unless required to by law. We may share some of the personal information we collect with service providers, and contractors who help us provide particular services. Including re-targeting advertising services and providers. We would like to assure you that your information will not be divulged, excepting the aforementioned circumstances.

WEBSITE AND CREDIT CARD SECURITY

E Nolan uses the industry standard Secure Sockets Layer (SSL) protocol, which encrypts your information as it is transmitted over the internet. This encryption scrambles details such as credit card numbers, billing details, and delivery addresses so that other computers are unable to decipher the information, ensuring your privacy and security.

To ensure you are accessing a secure server, look for the unbroken key or closed lock symbol located either at the bottom left or top right of your browser window. If it appears, then SSL is active. You can double-check by looking at the URL. If SSL is active, then the first characters of the URL will read ?https? rather than just ?http.? It is important for you to protect against unauthorised access to your password and your computer.

Our websites use "cookies" - small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our websites and may be used in a variety of ways to enhance or personalise your online browsing and shopping experience. Cookies may eliminate the need to repeatedly enter the same information, enabling us to improve the content, reliability and functionality of our websites, evaluate the effectiveness of advertising and track usage patterns. Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. You may experience a loss of functionality as a result of configuring your web browser not to accept cookies.

TARGETED ADVERTISING

When you visit our website, our third-party service providers may also place cookies on your browsers for targeted advertising purposes.

Our website also determines and collects your IP address to gather aggregate demographic data. It is used to help diagnose our server problems, to monitor the use of our website and to improve the content of our website through trend analysis We do not link IP addresses to any information that could identify or reveal your personal information.

Pixels and tags are also used to understand trends so we can provide an optimal browsing and shopping experience for customers. Pixels allow us to gain more insights about our audience, send targeted messaging to users, and track the effectiveness of our campaigns. Pixels and tags are not linked to any information that can personally identify you. 

HOW YOU CAN GAIN ACCESS TO YOUR DATA

If you wish to view, change or remove the information you have provided to us at anytime, please send your request to bookings@enolan.com.au

SECURITY

We understand the importance of your information and we treat it as strictly confidential. We have appropriate physical, electronic and managerial procedures in place to safeguard and secure the information we collect to prevent unauthorised access or disclosure, maintain data accuracy, and ensure the appropriate use of information.

YOUR RIGHTS

While information is sought from you for the sole purpose of improving our service levels, you have the right to either refuse to provide details about yourself or remain anonymous. Having said that, some of our services can only be provided if we have certain information. Your information may also be used for the purpose of introducing other products that we believe might be of interest to you.

You have the right to request a copy of the information we have on file. You also have the right to request for any data to be removed/deleted.

If you are not completely satisfied with anything set out in this statement, you may lodge a query in writing via email to  bookings@enolan.com.au.

Any enquiries or complaints will be handled with impartiality and utmost discretion.

PROMOTIONAL COMMUNICATION

By signing up to our mailing or SMS list, you are consenting to receive news & promotional material from E Nolan. If you wish to unsubscribe to our mailing or SMS lists or update your preferences, please click on the links at the bottom of all of our email correspondence.

CHANGES TO OUR PRIVACY POLICY

If any changes to these policies occur, we will notify our customers by updating this section of our website. If you have any questions regarding our privacy policy or any other matter, please contact us via email on  bookings@enolan.com.au.

CURRENCY

All prices shown on the E Nolan online store are based on your location preferences selected and displayed at checkout.

PAYMENT METHODS

E Nolan online store accepts Visa and MasterCard. Your credit card will only be debited once the checkout is complete. Unfortunately we do not accept AMEX cards.

PRODUCT DESCRIPTIONS

While we seek to ensure that all descriptions, prices and details that appear on our website are accurate and updated, errors may still occur. We may choose to cancel and refund any order that is inaccurately described or priced or contain any errors or inaccuracies. Alternatively we will inform you as soon as possible and give you the option to confirm the order. If we are unable to contact you, we will treat the order as cancelled. We are not liable to you or anyone else for any loss in connection with use of the website or a linked website. Additionally, images have been provided for illustrative purposes only. We do not guarantee that any image will reproduce in true colour or portray the full design or views relating to that product.

PRICES

Prices and currencies listed are based on your location. We reserve the right to amend these prices at any time. The final amount payable will be calculated at the time of checkout. Please ensure the final price is noted in your desired currency at the time of checkout. Please note that all international orders may be subject to local charges. Any and all customs or import duties are charged once the parcel reaches its destination country and are to be paid for by the recipient. As customs policies vary between countries, we strongly recommend checking your local customs advisory website prior to placing an order to see what charges may be payable. If purchasing outside of Australia, Australian GST does not apply and is not charged on any purchased made with E Nolan.

PRODUCT ORDERS

In placing an order you are offering to purchase an E Nolan product subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Your order is not confirmed until your payment has been approved and we have debited your credit or debit card. Goods will not be dispatched until payment has been completed. Our terms of payment are set under the Payments section of this website. We undertake to ensure all items listed on our website are available however in the unlikely event an item ordered is out of stock, you will be advised and provided a refund. When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact and credit card details. We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware. Please refer to our Privacy Policy for further information. Postage is calculated at time of purchase in accordance with our Australian Shipping Policy and International Shipping Policy. Delivery of your ordered product/s will be as set out on our website. Please note that shipping times are estimates only and E Nolan will not be liable for any delays in shipping or delays in receiving your ordered products due to Customs requirements. All risk of loss or damage to the goods passes to you when we dispatch the goods.

Whilst we endevour to ensure the accuracy of all materials displayed on this website, such material is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary, to fullest extent permitted by law, E Nolan hereby expressly exclude all conditions, warranties and other terms and conditions which might be implied by way of statute, common law or equity and shall not be liable for damages.

This website may contain links to one or more external websites or resources operated by unrelated third parties. Such links are provided for your convenience only. In addition, third party websites may provide links to the E Nolan website. Such links should not necessarily be deemed to imply a connection between the third party and E Nolan or endorse the third party or any content therein. We reserve the right to withdraw linking permission without notice.